Finally an end to your dispute!
Clear your head, get everything off our chest, be in control:

Mediation shows you the doors towards solutions,
and gives you the key you need to reach an agreement!

Would you like to try a mediation? For a better understanding two questions for you:
More

In which dispute have you reached a dead end and are looking for a way out?

What is your intuition telling you:
What is most important to you in reaching a solution?

What is your intuition telling you:
What is most important to you in reaching a solution?

What is your intuition telling you:
What is most important to you in reaching a solution?

What is your intuition telling you:
What is most important to you in reaching a solution?

What is your intuition telling you:
What is most important to you in reaching a solution?

So that you can start again successfully...

...mediation will free you from being bogged down by your dispute. Leading you to a sincere discussion within an efficient framework


  • A mediation will allow you to take deep breaths.
  • Will provide you with missing information.
  • Will clarify miunderstandings.
  • Will help you develop the solution that really suits you.
  • No lawsuit that drags on and on.
  • No attorney with spiraling costs.
  • No judge making the decision over your head.
  • No verdict that smashes everything to pieces.

Your key to your agreement: Your mediation will give you back a clear had
and a feeling of detachment. It will open your eyes to the variety of doors that are open to you.
And it will give you back a firm hold of the reins to confidently make your own decisions.

So that you can be on solid ground...

...mediation will free you from the abyss of your dispute. Leading you to a sincere discussion within a safe framework.


  • A mediation will allow you to take deep breaths.
  • Will provide you with missing information.
  • Will clarify miunderstandings.
  • Will help you develop the solution that really suits you.
  • No lawsuit that drags on and on.
  • No attorney with spiraling costs.
  • No judge making the decision over your head.
  • No verdict that smashes everything to pieces.

Your key to your agreement: Your mediation will give you back a clear
head and a feeling of detachment.
It will open your eyes to the variety of doors that are open to you.
And it will give you a solid grip to confidently restore your order.

So that you'll have a real choice again...

...mediation will free you from the narrowness of your dispute. Leading you to a sincere discussion within a flexible framework.


  • A mediation will allow you to take deep breaths.
  • Will provide you with missing information.
  • Will clarify miunderstandings.
  • Will help you develop the solution that really suits you.
  • No lawsuit that drags on and on.
  • No attorney with spiraling costs.
  • No judge making the decision over your head.
  • No verdict that smashes everything to pieces.

Your key to your agreement: Your mediation will give you back a clear
head and a feeling of detachment.
It will open your eyes to the variety of doors that are open to you.
And it will give you free rein to confidently make your own decisions.

So that you can start again successfully...

...mediation will free you from being bogged down by your dispute. Leading you to a sincere discussion within an efficient framework


  • A mediation will allow you to take deep breaths.
  • Will provide you with missing information.
  • Will clarify miunderstandings.
  • Will help you develop the solution that really suits you.
  • No lawsuit that drags on and on.
  • No attorney with spiraling costs.
  • No judge making the decision over your head.
  • No verdict that smashes everything to pieces.

Your key to your agreement: Your mediation will give you back a clear had
and a feeling of detachment. It will open your eyes to the variety of doors that are open to you.
And it will give you back a firm hold of the reins to confidently make your own decisions.

So that you can be on solid ground...

...mediation will free you from the abyss of your dispute. Leading you to a sincere discussion within a safe framework.


  • A mediation will allow you to take deep breaths.
  • Will provide you with missing information.
  • Will clarify miunderstandings.
  • Will help you develop the solution that really suits you.
  • No lawsuit that drags on and on.
  • No attorney with spiraling costs.
  • No judge making the decision over your head.
  • No verdict that smashes everything to pieces.

Your key to your agreement: Your mediation will give you back a clear
head and a feeling of detachment.
It will open your eyes to the variety of doors that are open to you.
And it will give you a solid grip to confidently restore your order.

So that you'll have a real choice again...

...mediation will free you from the narrowness of your dispute. Leading you to a sincere discussion within a flexible framework.


  • A mediation will allow you to take deep breaths.
  • Will provide you with missing information.
  • Will clarify miunderstandings.
  • Will help you develop the solution that really suits you.
  • No lawsuit that drags on and on.
  • No attorney with spiraling costs.
  • No judge making the decision over your head.
  • No verdict that smashes everything to pieces.

Your key to your agreement: Your mediation will give you back a clear
head and a feeling of detachment.
It will open your eyes to the variety of doors that are open to you.
And it will give you free rein to confidently make your own decisions.

So that you can start again successfully...

...mediation will free you from being bogged down by your dispute. Leading you to a sincere discussion within an efficient framework


  • A mediation will allow you to take deep breaths.
  • Will provide you with missing information.
  • Will clarify miunderstandings.
  • Will help you develop the solution that really suits you.
  • No lawsuit that drags on and on.
  • No attorney with spiraling costs.
  • No judge making the decision over your head.
  • No verdict that smashes everything to pieces.

Your key to your agreement: Your mediation will give you back a clear had
and a feeling of detachment. It will open your eyes to the variety of doors that are open to you.
And it will give you back a firm hold of the reins to confidently make your own decisions.

So that you can be on solid ground...

...mediation will free you from the abyss of your dispute. Leading you to a sincere discussion within a safe framework.


  • A mediation will allow you to take deep breaths.
  • Will provide you with missing information.
  • Will clarify miunderstandings.
  • Will help you develop the solution that really suits you.
  • No lawsuit that drags on and on.
  • No attorney with spiraling costs.
  • No judge making the decision over your head.
  • No verdict that smashes everything to pieces.

Your key to your agreement: Your mediation will give you back a clear
head and a feeling of detachment.
It will open your eyes to the variety of doors that are open to you.
And it will give you a solid grip to confidently restore your order.

So that you'll have a real choice again...

...mediation will free you from the narrowness of your dispute. Leading you to a sincere discussion within a flexible framework.


  • A mediation will allow you to take deep breaths.
  • Will provide you with missing information.
  • Will clarify miunderstandings.
  • Will help you develop the solution that really suits you.
  • No lawsuit that drags on and on.
  • No attorney with spiraling costs.
  • No judge making the decision over your head.
  • No verdict that smashes everything to pieces.

Your key to your agreement: Your mediation will give you back a clear
head and a feeling of detachment.
It will open your eyes to the variety of doors that are open to you.
And it will give you free rein to confidently make your own decisions.

So that you can start again successfully...

...mediation will free you from being bogged down by your dispute. Leading you to a sincere discussion within an efficient framework


  • A mediation will allow you to take deep breaths.
  • Will provide you with missing information.
  • Will clarify miunderstandings.
  • Will help you develop the solution that really suits you.
  • No lawsuit that drags on and on.
  • No attorney with spiraling costs.
  • No judge making the decision over your head.
  • No verdict that smashes everything to pieces.

Your key to your agreement: Your mediation will give you back a clear had
and a feeling of detachment. It will open your eyes to the variety of doors that are open to you.
And it will give you back a firm hold of the reins to confidently make your own decisions.

So that you can be on solid ground...

...mediation will free you from the abyss of your dispute. Leading you to a sincere discussion within a safe framework.


  • A mediation will allow you to take deep breaths.
  • Will provide you with missing information.
  • Will clarify miunderstandings.
  • Will help you develop the solution that really suits you.
  • No lawsuit that drags on and on.
  • No attorney with spiraling costs.
  • No judge making the decision over your head.
  • No verdict that smashes everything to pieces.

Your key to your agreement: Your mediation will give you back a clear
head and a feeling of detachment.
It will open your eyes to the variety of doors that are open to you.
And it will give you a solid grip to confidently restore your order.

So that you'll have a real choice again...

...mediation will free you from the narrowness of your dispute. Leading you to a sincere discussion within a flexible framework.


  • A mediation will allow you to take deep breaths.
  • Will provide you with missing information.
  • Will clarify miunderstandings.
  • Will help you develop the solution that really suits you.
  • No lawsuit that drags on and on.
  • No attorney with spiraling costs.
  • No judge making the decision over your head.
  • No verdict that smashes everything to pieces.

Your key to your agreement: Your mediation will give you back a clear
head and a feeling of detachment.
It will open your eyes to the variety of doors that are open to you.
And it will give you free rein to confidently make your own decisions.

So that you can start again successfully...

...mediation will free you from being bogged down by your dispute. Leading you to a sincere discussion within an efficient framework


  • A mediation will allow you to take deep breaths.
  • Will provide you with missing information.
  • Will clarify miunderstandings.
  • Will help you develop the solution that really suits you.
  • No lawsuit that drags on and on.
  • No attorney with spiraling costs.
  • No judge making the decision over your head.
  • No verdict that smashes everything to pieces.

Your key to your agreement: Your mediation will give you back a clear had
and a feeling of detachment. It will open your eyes to the variety of doors that are open to you.
And it will give you back a firm hold of the reins to confidently make your own decisions.

So that you can be on solid ground...

...mediation will free you from the abyss of your dispute. Leading you to a sincere discussion within a safe framework.


  • A mediation will allow you to take deep breaths.
  • Will provide you with missing information.
  • Will clarify miunderstandings.
  • Will help you develop the solution that really suits you.
  • No lawsuit that drags on and on.
  • No attorney with spiraling costs.
  • No judge making the decision over your head.
  • No verdict that smashes everything to pieces.

Your key to your agreement: Your mediation will give you back a clear
head and a feeling of detachment.
It will open your eyes to the variety of doors that are open to you.
And it will give you a solid grip to confidently restore your order.

So that you'll have a real choice again...

...mediation will free you from the narrowness of your dispute. Leading you to a sincere discussion within a flexible framework.


  • A mediation will allow you to take deep breaths.
  • Will provide you with missing information.
  • Will clarify miunderstandings.
  • Will help you develop the solution that really suits you.
  • No lawsuit that drags on and on.
  • No attorney with spiraling costs.
  • No judge making the decision over your head.
  • No verdict that smashes everything to pieces.

Your key to your agreement: Your mediation will give you back a clear
head and a feeling of detachment.
It will open your eyes to the variety of doors that are open to you.
And it will give you free rein to confidently make your own decisions.

Fragende Person

How does a mediation work? continue...

Fragende Person

What exactly is the difference between going to a mediator and going to an attorney?

Jan David Ott

You know, one of my colleagues always explains it a bit provocatively: "A mediator helps you create something, where an attorney just makes splits."

Jan David Ott

Could I just ask a quick question? What are you hoping for when you go to an attorney?

Fragende Person

That they will help me get the best deal.

Jan David Ott

And what is the best deal for you?

Jan David Ott

That makes me think of a company in the Swabian Alps. The "head boss" had passed away the year before. His eldest son, as the new CEO, was caught up in an intractable dispute with his siblings. He wanted to invest the previous year's profits in a new production plant. His sister, who had been responsible for sales and distribution for years, would only agree to it on the condition that she become second managing director on an equal footing.

Jan David Ott

And his brother wanted to become self-employed and therefore insisted on a profit distribution. Finally, after several paralyzing months, he even announced a buyer for his shares. At that point, a volcano erupted between the three of them.

Fragende Person

And then?

Jan David Ott

Then three attorneys stepped into the arena. Legally, however, all three were fighting with completely dull blades. Nevertheless, one attorney’s letter was answered with another. Invoice after invoice fluttered through the door.

Fragende Person

I'm assuming that communication between the siblings was completely gone?

Jan David Ott

Dead silence. And an absolute standstill for the company.

Fragende Person

I understand that. But then how would mediation rather than an attorney help me in my dispute with my relatives?

Jan David Ott

You too can benefit from what these siblings experienced in mediation. The first big step was that they did return to the table together without any lawyers. The mediator's table, a neutral zone. At first, none of the three had to talk with any one of the others. Instead, everyone could describe his or her concerns to the mediator. That way, they could all gradually lower their bows and arrows to their sides and lift the visors on their helmets. They all started to relax.

Fragende Person

But we’ve already said everything several times. How can anything new come of it?

Jan David Ott

Imagine being able to speak and listen without having to defend yourself from side blows. No hurtful comments. No interruptions. That helps my clients work things out for themselves more clearly. And brings them to the point that they want to make. In addition, they are able to better understand what it is that their counterpart wants to say.

Jan David Ott

“So much new information came out. Many small misunderstandings resolved themselves. It created a whole new picture” - That's how they described the first real success.

Fragende Person

What do they mean by “new picture”?

Jan David Ott

Well, in mediation, the three were able to talk about many other sibling issues that with the attorneys had to stay swept under the rug. All of them could unload their emotions in front of each other for the first time, bit by bit. With all the issues that had filled them to bursting in the preceding months. Imperceptibly but inexorably, drop by drop. That suddenly put a lot of things under a different light for all of them. They started to feel regret.

Jan David Ott

All three clearly felt once again just how important the company was to them as a common inheritance. And slowly but surely, they regained their trust in speaking with one another. This untied the knot that they had gotten themselves into, the issue of “it’s either you or me”. That was their big breakthrough.

Fragende Person

How was that their breakthrough?

Jan David Ott

As the three no longer needed to work against one another, more and more possible solutions occurred to them. All of the inevitable decisions previously had only an "either-or" solution. But in the mediation session, "both-and" proposals just kept streaming out. And then they were on the home stretch. Using their own individual way, they were able to agree very quickly.

Jan David Ott

And then they were on the home stretch. Using their own individual way, they were able to agree very quickly.

Fragende Person

Why should I choose you as a mediator? continue...

Jan David Ott

One thing that is central to successful mediation is for everyone to be on the same wavelength. It sounds simple, but it’s key. This is why we start by getting to know one another in an initial consultation between. You will be able to see whether I am someone that you can all trust. Whether everyone gets the feeling that I am able to understand you. Whether I will be there for all of you in an unbiased way. Only when all of your gut feelings say “yes” am I the right mediator for you.

Fragende Person

And if we then choose to do our mediation with you, what makes you different from other mediators?

Jan David Ott

A good mediator has a lot of the qualities of a good mountain guide: I am always by the sides of all of you and help all of you to take the next step. Whether it be clearing your mind, resolving pent-up feelings or arriving at a new idea. Like a mountain guide, I – as a mediator – always take care of the details as well as maintaining an overview.

Jan David Ott

In addition I have received an outstanding qualification for this, which offers another key benefit: As an intercultural mediator I am even more conscious of the need to take account of your individual values and goals. Last but not least: mountain guides are mountain guides with their heart and soul. So am I as a mediator.

Fragende Person

What do you mean?

Jan David Ott

For me there is no job that is more meaningful. Seeing how people come to me, having sent armies of attorneys into the field. Wanting to “grab one another by the throat.” And seeing them leave: looking one another in the eye again and shaking hands. You know, I think everyone wants to feel that they are making a difference in their job. That’s mine. Would you like to know more about me?

  • Jan David Ott, 50 years old
  • Degree: law, history, Romance studies
  • Time spent abroad in France, U.S.A., Syria, Yemen, Marocco
  • Managing Director of a Hamburg-based call center for many years
  • Trained as an intercultural mediator with interculture e.V., in Jena, Germany
  • Trained as a coach, trainer & change manager with 2coach, in Hamburg, Germany
Fragende Person

I would like to now when, how often, where and how much it costs? continue...

Fragende Person

How long does mediation take?

Jan David Ott

It depends entirely on your needs, and on the number of participants. The decisive thing is when everyone feels that all of the issues between them have been resolved. An individual session lasts between one-and-a-half and four hours, depending on the number of participants. Many families seeking mediation reach their goal after three sessions. Others have more to sort out and need six or seven sessions. Relatives often benefit if they come to the mediation table together over a weekend for a day or two at a time.

Fragende Person

What does a mediation session cost?

Jan David Ott

I charge € 150 (plus VAT) per hour. This is around the normal hourly rate for consultants, coaches and therapists.

Fragende Person

When and where does the mediation take place?

Jan David Ott

I can provide your mediation Max-Brauer-Allee in Hamburg. However, I would also be happy to come to you for your mediation. In that case, we would need a place that is not part of your work or family life. Neutral ground for everybody. For this purpose, we make appointments individually from week to week. Please feel free to call me directly or email me. It would be my pleasure!

Fragende Person

How does a mediation work? continue...

Fragende Person

What exactly is the difference between going to a mediator and going to an attorney?

Jan David Ott

You know, one of my colleagues always explains it a bit provocatively: "A mediator helps you create something, where an attorney just makes splits."

Jan David Ott

Could I just ask a quick question? What are you hoping for when you go to an attorney?

Fragende Person

That they will help me get the best deal.

Jan David Ott

And what is the best deal for you?

Jan David Ott

That makes me think of a company in the Swabian Alps. The "head boss" had passed away the year before. His eldest son, as the new CEO, was caught up in an intractable dispute with his siblings. He wanted to invest the previous year's profits in a new production plant. His sister, who had been responsible for sales and distribution for years, would only agree to it on the condition that she become second managing director on an equal footing.

Jan David Ott

And his brother wanted to become self-employed and therefore insisted on a profit distribution. Finally, after several paralyzing months, he even announced a buyer for his shares. At that point, a volcano erupted between the three of them.

Fragende Person

And then?

Jan David Ott

Then three attorneys stepped into the arena. Legally, however, all three were fighting with completely dull blades. Nevertheless, one attorney’s letter was answered with another. Invoice after invoice fluttered through the door.

Fragende Person

I'm assuming that communication between the siblings was completely gone?

Jan David Ott

Dead silence. And an absolute standstill for the company.

Fragende Person

I understand that. But then how would mediation rather than an attorney help me in my dispute with my relatives?

Jan David Ott

You too can benefit from what these siblings experienced in mediation. The first big step was that they did return to the table together without any lawyers. The mediator's table, a neutral zone. At first, none of the three had to talk with any one of the others. Instead, everyone could describe his or her concerns to the mediator. That way, they could all gradually lower their bows and arrows to their sides and lift the visors on their helmets. They all started to relax.

Fragende Person

But we’ve already said everything several times. How can anything new come of it?

Jan David Ott

Imagine being able to speak and listen without having to defend yourself from side blows. No hurtful comments. No interruptions. That helps my clients work things out for themselves more clearly. And brings them to the point that they want to make. In addition, they are able to better understand what it is that their counterpart wants to say.

Jan David Ott

“So much new information came out. Many small misunderstandings resolved themselves. It created a whole new picture” - That's how they described the first major step with their feet planted more firmly on the ground.

Fragende Person

What do they mean by “new picture”?

Jan David Ott

Well, in mediation, the three were able to talk about many other sibling issues that with the attorneys had to stay swept under the rug. All of them could unload their emotions in front of each other for the first time, bit by bit. With all the issues that had filled them to bursting in the preceding months. Imperceptibly but inexorably, drop by drop. That suddenly put a lot of things under a different light for all of them. They started to feel regret.

Jan David Ott

All three clearly felt once again just how important the company was to them as a common inheritance. And slowly but surely, they regained their trust in speaking with one another. This untied the knot that they had gotten themselves into, the issue of “it’s either you or me”. That was their big breakthrough.

Fragende Person

How was that their breakthrough?

Jan David Ott

As the three no longer needed to work against one another, more and more possible solutions occurred to them. All of the inevitable decisions previously had only an "either-or" solution. But in the mediation session, "both-and" proposals just kept streaming out. And then they were back on entirely solid ground. Having found a completely reliable path, they were able to agree very quickly.

Jan David Ott

And then they were on the home stretch. Using their own individual way, they were able to agree very quickly.

Fragende Person

Why should I choose you as a mediator? continue...

Jan David Ott

One thing that is central to successful mediation is for everyone to be on the same wavelength. It sounds simple, but it’s key. This is why we start by getting to know one another in an initial consultation between. You will be able to see whether I am someone that you can all trust. Whether everyone gets the feeling that I am able to understand you. Whether I will be there for all of you in an unbiased way. Only when all of your gut feelings say “yes” am I the right mediator for you.

Fragende Person

And if we then choose to do our mediation with you, what makes you different from other mediators?

Jan David Ott

A good mediator has a lot of the qualities of a good flight controller: I am always by the sides of all of you and help all of you to take the next step. Whether it be clearing your mind, resolving pent-up feelings or arriving at a new idea. Like a flight controller, I – as a mediator – always take care of the details as well as maintaining an overview.

Jan David Ott

In addition I have received a very solid qualification for this, which offers another key benefit: As an intercultural mediator I am even more conscious of the need to take account of your individual values and goals. Last but not least: flight controllers are flight controllers with their heart and soul. So am I as a mediator.

Fragende Person

What do you mean?

Jan David Ott

For me there is no job that is more meaningful. Seeing how people come to me, having sent armies of attorneys into the field. Wanting to “grab one another by the throat.” And seeing them leave: looking one another in the eye again and shaking hands. You know, I think everyone wants to feel that they are making a difference in their job. That’s mine. Would you like to know more about me?

  • Jan David Ott, 50 years old
  • Degree: law, history, Romance studies
  • Time spent abroad in France, U.S.A., Syria, Yemen, Marocco
  • Managing Director of a Hamburg-based call center for many years
  • Trained as an intercultural mediator with interculture e.V., in Jena, Germany
  • Trained as a coach, trainer & change manager with 2coach, in Hamburg, Germany
Fragende Person

I would like to now when, how often, where and how much it costs? continue...

Fragende Person

I would like to now when, how often, where and how much it costs?

Fragende Person

How long does mediation take?

Jan David Ott

It depends entirely on your needs, and on the number of participants. The decisive thing is when everyone feels that all of the issues between them have been resolved. An individual session lasts between one-and-a-half and four hours, depending on the number of participants. Many families seeking mediation reach their goal after three sessions. Others have more to sort out and need six or seven sessions. Relatives often benefit if they come to the mediation table together over a weekend for a day or two at a time.

Fragende Person

What does a mediation session cost?

Jan David Ott

I charge € 150 (plus VAT) per hour. This is around the normal hourly rate for consultants, coaches and therapists.

Fragende Person

When and where does the mediation take place?

Jan David Ott

I can provide your mediation Max-Brauer-Allee in Hamburg. However, I would also be happy to come to you for your mediation. In that case, we would need a place that is not part of your work or family life. Neutral ground for everybody. For this purpose, we make appointments individually from week to week. Please feel free to call me directly or email me. It would be my pleasure!

Fragende Person

How does a mediation work? continue...

Fragende Person

What exactly is the difference between going to a mediator and going to an attorney?

Jan David Ott

You know, one of my colleagues always explains it a bit provocatively: "A mediator helps you create something, where an attorney just makes splits."

Jan David Ott

Could I just ask a quick question? What are you hoping for when you go to an attorney?

Fragende Person

That they will help me get the best deal.

Jan David Ott

And what is the best deal for you?

Jan David Ott

That makes me think of a company in the Swabian Alps. The "head boss" had passed away the year before. His eldest son, as the new CEO, was caught up in an intractable dispute with his siblings. He wanted to invest the previous year's profits in a new production plant. His sister, who had been responsible for sales and distribution for years, would only agree to it on the condition that she become second managing director on an equal footing.

Jan David Ott

And his brother wanted to become self-employed and therefore insisted on a profit distribution. Finally, after several paralyzing months, he even announced a buyer for his shares. At that point, a volcano erupted between the three of them.

Fragende Person

And then?

Jan David Ott

Then three attorneys stepped into the arena. Legally, however, all three were fighting with completely dull blades. Nevertheless, one attorney’s letter was answered with another. Invoice after invoice fluttered through the door.

Fragende Person

I'm assuming that communication between the siblings was completely gone?

Jan David Ott

Dead silence. And an absolute standstill for the company.

Fragende Person

I understand that. But then how would mediation rather than an attorney help me in my dispute with my relatives?

Jan David Ott

You too can benefit from what these siblings experienced in mediation. The first big step was that they did return to the table together without any lawyers. The mediator's table, a neutral zone. At first, none of the three had to talk with any one of the others. Instead, everyone could describe his or her concerns to the mediator. That way, they could all gradually lower their bows and arrows to their sides and lift the visors on their helmets. They all started to relax.

Fragende Person

But we’ve already said everything several times. How can anything new come of it?

Jan David Ott

Imagine being able to speak and listen without having to defend yourself from side blows. No hurtful comments. No interruptions. That helps my clients work things out for themselves more clearly. And brings them to the point that they want to make. In addition, they are able to better understand what it is that their counterpart wants to say.

Jan David Ott

“So much new information came out. Many small misunderstandings resolved themselves. It created a whole new picture” - That's how they described the first truly liberating step.

Fragende Person

What do they mean by “new picture”?

Jan David Ott

Well, in mediation, the three were able to talk about many other sibling issues that with the attorneys had to stay swept under the rug. All of them could unload their emotions in front of each other for the first time, bit by bit. With all the issues that had filled them to bursting in the preceding months. Imperceptibly but inexorably, drop by drop. That suddenly put a lot of things under a different light for all of them. They started to feel regret.

Jan David Ott

All three clearly felt once again just how important the company was to them as a common inheritance. And slowly but surely, they regained their trust in speaking with one another. This untied the knot that they had gotten themselves into, the issue of “it’s either you or me”. That was their big breakthrough.

Fragende Person

How was that their breakthrough?

Jan David Ott

As the three no longer needed to work against one another, more and more possible solutions occurred to them. All of the inevitable decisions previously had only an "either-or" solution. But in the mediation session, "both-and" proposals just kept streaming out. Then they finally had room to maneuver again. And once they were walking down the new path that perfectly matched them as individuals, they were able to agree very quickly.

Jan David Ott

And then they were on the home stretch. Using their own individual way, they were able to agree very quickly.

Fragende Person

Why should I choose you as a mediator? continue...

Jan David Ott

One thing that is central to successful mediation is for everyone to be on the same wavelength. It sounds simple, but it’s key. This is why we start by getting to know one another in an initial consultation between. You will be able to see whether I am someone that you can all trust. Whether everyone gets the feeling that I am able to understand you. Whether I will be there for all of you in an unbiased way. Only when all of your gut feelings say “yes” am I the right mediator for you.

Fragende Person

And if we then choose to do our mediation with you, what makes you different from other mediators?

Jan David Ott

A good mediator has a lot of the qualities of a good jungle guide: I am always by the sides of all of you and help all of you to take the next step. Whether it be clearing your mind, resolving pent-up feelings or arriving at a new idea. Like a jungle guide, I – as a mediator – always take care of the details as well as maintaining an overview.

Jan David Ott

In addition I have received an an exceptional qualification for this, which offers another key benefit: As an intercultural mediator I am even more conscious of the need to take account of your individual values and goals. Last but not least: jungle guides are jungle guides with their heart and soul. So am I as a mediator.

Fragende Person

What do you mean?

Jan David Ott

For me there is no job that is more meaningful. Seeing how people come to me, having sent armies of attorneys into the field. Wanting to “grab one another by the throat.” And seeing them leave: looking one another in the eye again and shaking hands. You know, I think everyone wants to feel that they are making a difference in their job. That’s mine. Would you like to know more about me?

  • Jan David Ott, 50 years old
  • Degree: law, history, Romance studies
  • Time spent abroad in France, U.S.A., Syria, Yemen, Marocco
  • Managing Director of a Hamburg-based call center for many years
  • Trained as an intercultural mediator with interculture e.V., in Jena, Germany
  • Trained as a coach, trainer & change manager with 2coach, in Hamburg, Germany
Fragende Person

I would like to now when, how often, where and how much it costs? continue...

Fragende Person

How long does mediation take?

Jan David Ott

It depends entirely on your needs, and on the number of participants. The decisive thing is when everyone feels that all of the issues between them have been resolved. An individual session lasts between one-and-a-half and four hours, depending on the number of participants. Many families seeking mediation reach their goal after three sessions. Others have more to sort out and need six or seven sessions. Relatives often benefit if they come to the mediation table together over a weekend for a day or two at a time.

Fragende Person

What does a mediation session cost?

Jan David Ott

I charge € 150 (plus VAT) per hour. This is around the normal hourly rate for consultants, coaches and therapists.

Fragende Person

When and where does the mediation take place?

Jan David Ott

I can provide your mediation Max-Brauer-Allee in Hamburg. However, I would also be happy to come to you for your mediation. In that case, we would need a place that is not part of your work or family life. Neutral ground for everybody. For this purpose, we make appointments individually from week to week. Please feel free to call me directly or email me. It would be my pleasure!

Fragende Person

How does a mediation work? continue...

Fragende Person

What exactly is the difference between going to a mediator and going to an attorney?

Jan David Ott

You know, one of my colleagues always explains it a bit provocatively: "A mediator helps you create something, where an attorney just makes splits."

Jan David Ott

Could I just ask a quick question? What are you hoping for when you go to an attorney?

Fragende Person

That they will help me get the best deal.

Jan David Ott

And what is the best deal for you?

Jan David Ott

This makes me think of a joint practice of three plastic surgeons. They met at university and went into the same specialty. In their private lives, they even shared some of the same hobbies. And as their eventual wives even hit it off together, it was clear that the trio should set up a joint practice.

Fragende Person

That sounds pretty good.

Jan David Ott

It does. Twenty years later, however, things looked different. By the anniversary of the practice, they'd been going through some strife for several months. The tone was extremely snappish. The air was heavy with tension, even for the staff and the patients. As far as they could, the three doctors stayed out of each others' way. But there were a lot of decisions to make. It was critical that they get together and agree on some urgent matters. They had to hire two interns, and they needed to make several technical purchases. But their budget wasn't big enough for what they needed. The clock was ticking.

Jan David Ott

Finally, one of the three, annoyed, called his attorney. That seemed to be the point of no return. The other two took it as an open declaration of war, and their talks turned into shouting matches.

Fragende Person

I understand that. But then how would mediation rather than an attorney help me in my dispute with my business partners?

Jan David Ott

You can benefit from the same thing the three doctors experienced in mediation. The first big step was that they did return to the table together without their lawyers. The mediator's table, a neutral zone. At first, none of the three had to talk with any one of the others. Instead, everyone could describe his or her concerns to the mediator.

Jan David Ott

That way, they could all gradually lower their bows and arrows to their sides and lift the visors on their helmets. They all started to relax.

Fragende Person

But we’ve already said everything several times. How can anything new come of it?

Jan David Ott

Imagine being able to speak and listen without having to defend yourself from side blows. No hurtful comments. No interruptions. That helps my clients work things out for themselves more clearly. And brings them to the point that they want to make. In addition, they are able to better understand what it is that their counterpart wants to say.

Jan David Ott

“So much new information came out. Many small misunderstandings resolved themselves. It created a whole new picture” - That's how they described the first real success.

Fragende Person

What do they mean by “new picture”?

Jan David Ott

Well, in mediation, all three of them could unload their emotions in front of each other for the first time, bit by bit. With all the issues that had filled them to bursting in the preceding months. Imperceptibly but inexorably, drop by drop. That suddenly put a lot of things under a different light for all of them. They started to feel regret. Suddenly, one colleague apologized sincerely to another.

Jan David Ott

That triggered a domino effect. And slowly but surely, they regained their trust in speaking with one another. This untied the knot that they had gotten themselves into, the issue of “it’s either you or me”. That was the big breakthrough for the team.

Fragende Person

How was that their breakthrough?

Jan David Ott

As the three doctors no longer needed to work against one another, more and more possible solutions occurred to them. All of the inevitable decisions previously had only an "either-or" solution. But in the mediation session, "both-and" proposals just kept streaming out. And then they were on the home stretch. Using their own individual way, they were able to agree very quickly.

Jan David Ott

And then they were on the home stretch. Using their own individual way, they were able to agree very quickly.

Fragende Person

Why should I choose you as a mediator? continue...

Jan David Ott

One thing that is central to successful mediation is for everyone to be on the same wavelength. It sounds simple, but it’s key. This is why we start by getting to know one another in an initial consultation between. You will be able to see whether I am someone that you can all trust. Whether everyone gets the feeling that I am able to understand you. Whether I will be there for all of you in an unbiased way. Only when all of your gut feelings say “yes” am I the right mediator for you.

Fragende Person

And if we then choose to do our mediation with you, what makes you different from other mediators?

Jan David Ott

A good mediator has a lot of the qualities of a good mountain guide: I am always by the sides of all of you and help all of you to take the next step. Whether it be clearing your mind, resolving pent-up feelings or arriving at a new idea. Like a mountain guide, I – as a mediator – always take care of the details as well as maintaining an overview.

Jan David Ott

In addition I have received an outstanding qualification for this, which offers another key benefit: As an intercultural mediator I am even more conscious of the need to take account of your individual values and goals. Last but not least: mountain guides are mountain guides with their heart and soul. So am I as a mediator.

Fragende Person

What do you mean?

Jan David Ott

For me there is no job that is more meaningful. Seeing how people come to me, having sent armies of attorneys into the field. Wanting to “grab one another by the throat.” And seeing them leave: looking one another in the eye again and shaking hands. You know, I think everyone wants to feel that they are making a difference in their job. That’s mine. Would you like to know more about me?

  • Jan David Ott, 50 years old
  • Degree: law, history, Romance studies
  • Time spent abroad in France, U.S.A., Syria, Yemen, Marocco
  • Managing Director of a Hamburg-based call center for many years
  • Trained as an intercultural mediator with interculture e.V., in Jena, Germany
  • Trained as a coach, trainer & change manager with 2coach, in Hamburg, Germany
Fragende Person

I would like to now when, how often, where and how much it costs? continue...

Fragende Person

How long does mediation take?

Jan David Ott

It depends entirely on your needs, and on the number of participants. The decisive thing is when everyone feels that all of the issues between them have been resolved. An individual session lasts between one-and-a-half and four hours, depending on the number of participants. Many parties seeking mediation reach their goal after three sessions. Others have more to sort out and need six or seven sessions. People often benefit if they come to the mediation table together over a weekend for a day or two at a time.

Fragende Person

What does a mediation session cost?

Jan David Ott

I charge € 150 (plus VAT) per hour. This is around the normal hourly rate for consultants, coaches and therapists.

Fragende Person

When and where does the mediation take place?

Jan David Ott

I can provide your mediation Max-Brauer-Allee in Hamburg. However, I would also be happy to come to you for your mediation. In that case, we would need a place that is not part of your work or family life. Neutral ground for everybody. For this purpose, we make appointments individually from week to week. Please feel free to call me directly or email me. It would be my pleasure!

Fragende Person

How does a mediation work? continue...

Fragende Person

What exactly is the difference between going to a mediator and going to an attorney?

Jan David Ott

You know, one of my colleagues always explains it a bit provocatively: "A mediator helps you create something, where an attorney just makes splits."

Jan David Ott

Could I just ask a quick question? What are you hoping for when you go to an attorney?

Fragende Person

That they will help me get the best deal.

Jan David Ott

And what is the best deal for you?

Jan David Ott

This makes me think of a joint practice of three plastic surgeons. They met at university and went into the same specialty. In their private lives, they even shared some of the same hobbies. And as their eventual wives even hit it off together, it was clear that the trio should set up a joint practice.

Fragende Person

That sounds pretty good.

Jan David Ott

It does. Twenty years later, however, things looked different. By the anniversary of the practice, they'd been going through some strife for several months. The tone was extremely snappish. The air was heavy with tension, even for the staff and the patients. As far as they could, the three doctors stayed out of each others' way. But there were a lot of decisions to make. It was critical that they get together and agree on some urgent matters. They had to hire two interns, and they needed to make several technical purchases. But their budget wasn't big enough for what they needed. The clock was ticking.

Jan David Ott

Finally, one of the three, annoyed, called his attorney. That seemed to be the point of no return. The other two took it as an open declaration of war, and their talks turned into shouting matches.

Fragende Person

I understand that. But then how would mediation rather than an attorney help me in my dispute with my business partners?

Jan David Ott

You can benefit from the same thing the three doctors experienced in mediation. The first big step was that they did return to the table together without their lawyers. The mediator's table, a neutral zone. At first, none of the three had to talk with any one of the others. Instead, everyone could describe his or her concerns to the mediator.

Jan David Ott

That way, they could all gradually lower their bows and arrows to their sides and lift the visors on their helmets. They all started to relax.

Fragende Person

But we’ve already said everything several times. How can anything new come of it?

Jan David Ott

Imagine being able to speak and listen without having to defend yourself from side blows. No hurtful comments. No interruptions. That helps my clients work things out for themselves more clearly. And brings them to the point that they want to make. In addition, they are able to better understand what it is that their counterpart wants to say.

Jan David Ott

“So much new information came out. Many small misunderstandings resolved themselves. It created a whole new picture” - That's how they described the first major step with their feet planted more firmly on the ground.

Fragende Person

What do they mean by “new picture”?

Jan David Ott

Well, in mediation, all three of them could unload their emotions in front of each other for the first time, bit by bit. With all the issues that had filled them to bursting in the preceding months. Imperceptibly but inexorably, drop by drop. That suddenly put a lot of things under a different light for all of them. They started to feel regret. Suddenly, one colleague apologized sincerely to another.

Jan David Ott

That triggered a domino effect. And slowly but surely, they regained their trust in speaking with one another. This untied the knot that they had gotten themselves into, the issue of “it’s either you or me”. That was the big breakthrough for the team.

Fragende Person

How was that their breakthrough?

Jan David Ott

As the three doctors no longer needed to work against one another, more and more possible solutions occurred to them. All of the inevitable decisions previously had only an "either-or" solution. But in the mediation session, "both-and" proposals just kept streaming out. And then they were back on entirely solid ground. Having found a completely reliable path, they were able to agree very quickly.

Jan David Ott

And then they were on the home stretch. Using their own individual way, they were able to agree very quickly.

Fragende Person

Why should I choose you as a mediator? continue...

Jan David Ott

One thing that is central to successful mediation is for everyone to be on the same wavelength. It sounds simple, but it’s key. This is why we start by getting to know one another in an initial consultation between. You will be able to see whether I am someone that you can all trust. Whether everyone gets the feeling that I am able to understand you. Whether I will be there for all of you in an unbiased way. Only when all of your gut feelings say “yes” am I the right mediator for you.

Fragende Person

And if we then choose to do our mediation with you, what makes you different from other mediators?

Jan David Ott

A good mediator has a lot of the qualities of a good flight controller: I am always by the sides of all of you and help all of you to take the next step. Whether it be clearing your mind, resolving pent-up feelings or arriving at a new idea. Like a flight controller, I – as a mediator – always take care of the details as well as maintaining an overview.

Jan David Ott

In addition I have received a very solid qualification for this, which offers another key benefit: As an intercultural mediator I am even more conscious of the need to take account of your individual values and goals. Last but not least: flight controllers are flight controllers with their heart and soul. So am I as a mediator.

Fragende Person

What do you mean?

Jan David Ott

For me there is no job that is more meaningful. Seeing how people come to me, having sent armies of attorneys into the field. Wanting to “grab one another by the throat.” And seeing them leave: looking one another in the eye again and shaking hands. You know, I think everyone wants to feel that they are making a difference in their job. That’s mine. Would you like to know more about me?

  • Jan David Ott, 50 years old
  • Degree: law, history, Romance studies
  • Time spent abroad in France, U.S.A., Syria, Yemen, Marocco
  • Managing Director of a Hamburg-based call center for many years
  • Trained as an intercultural mediator with interculture e.V., in Jena, Germany
  • Trained as a coach, trainer & change manager with 2coach, in Hamburg, Germany
Fragende Person

I would like to now when, how often, where and how much it costs? continue...

Fragende Person

How long does mediation take?

Jan David Ott

It depends entirely on your needs, and on the number of participants. The decisive thing is when everyone feels that all of the issues between them have been resolved. An individual session lasts between one-and-a-half and four hours, depending on the number of participants. Many parties seeking mediation reach their goal after three sessions. Others have more to sort out and need six or seven sessions. People often benefit if they come to the mediation table together over a weekend for a day or two at a time.

Fragende Person

What does a mediation session cost?

Jan David Ott

I charge € 150 (plus VAT) per hour. This is around the normal hourly rate for consultants, coaches and therapists.

Fragende Person

When and where does the mediation take place?

Jan David Ott

I can provide your mediation Max-Brauer-Allee in Hamburg. However, I would also be happy to come to you for your mediation. In that case, we would need a place that is not part of your work or family life. Neutral ground for everybody. For this purpose, we make appointments individually from week to week. Please feel free to call me directly or email me. It would be my pleasure!

Fragende Person

How does a mediation work? continue...

Fragende Person

What exactly is the difference between going to a mediator and going to an attorney?

Jan David Ott

You know, one of my colleagues always explains it a bit provocatively: "A mediator helps you create something, where an attorney just makes splits."

Jan David Ott

Could I just ask a quick question? What are you hoping for when you go to an attorney?

Fragende Person

That they will help me get the best deal.

Jan David Ott

And what is the best deal for you?

Jan David Ott

This makes me think of a joint practice of three plastic surgeons. They met at university and went into the same specialty. In their private lives, they even shared some of the same hobbies. And as their eventual wives even hit it off together, it was clear that the trio should set up a joint practice.

Fragende Person

That sounds pretty good.

Jan David Ott

It does. Twenty years later, however, things looked different. By the anniversary of the practice, they'd been going through some strife for several months. The tone was extremely snappish. The air was heavy with tension, even for the staff and the patients. As far as they could, the three doctors stayed out of each others' way. But there were a lot of decisions to make. It was critical that they get together and agree on some urgent matters. They had to hire two interns, and they needed to make several technical purchases. But their budget wasn't big enough for what they needed. The clock was ticking.

Jan David Ott

Finally, one of the three, annoyed, called his attorney. That seemed to be the point of no return. The other two took it as an open declaration of war, and their talks turned into shouting matches.

Fragende Person

I understand that. But then how would mediation rather than an attorney help me in my dispute with my business partners?

Jan David Ott

You can benefit from the same thing the three doctors experienced in mediation. The first big step was that they did return to the table together without their lawyers. The mediator's table, a neutral zone. At first, none of the three had to talk with any one of the others. Instead, everyone could describe his or her concerns to the mediator.

Jan David Ott

That way, they could all gradually lower their bows and arrows to their sides and lift the visors on their helmets. They all started to relax.

Fragende Person

But we’ve already said everything several times. How can anything new come of it?

Jan David Ott

Imagine being able to speak and listen without having to defend yourself from side blows. No hurtful comments. No interruptions. That helps my clients work things out for themselves more clearly. And brings them to the point that they want to make. In addition, they are able to better understand what it is that their counterpart wants to say.

Jan David Ott

“So much new information came out. Many small misunderstandings resolved themselves. It created a whole new picture” - That's how they described the first truly liberating step.

Fragende Person

What do they mean by “new picture”?

Jan David Ott

Well, in mediation, all three of them could unload their emotions in front of each other for the first time, bit by bit. With all the issues that had filled them to bursting in the preceding months. Imperceptibly but inexorably, drop by drop. That suddenly put a lot of things under a different light for all of them. They started to feel regret. Suddenly, one colleague apologized sincerely to another.

Jan David Ott

That triggered a domino effect. And slowly but surely, they regained their trust in speaking with one another. This untied the knot that they had gotten themselves into, the issue of “it’s either you or me”. That was the big breakthrough for the team.

Fragende Person

How was that their breakthrough?

Jan David Ott

As the three doctors no longer needed to work against one another, more and more possible solutions occurred to them. All of the inevitable decisions previously had only an "either-or" solution. But in the mediation session, "both-and" proposals just kept streaming out. Then they finally had room to maneuver again. And once they were walking down the new path that perfectly matched them as individuals, they were able to agree very quickly.

Jan David Ott

And then they were on the home stretch. Using their own individual way, they were able to agree very quickly.

Fragende Person

Why should I choose you as a mediator? continue...

Jan David Ott

One thing that is central to successful mediation is for everyone to be on the same wavelength. It sounds simple, but it’s key. This is why we start by getting to know one another in an initial consultation between. You will be able to see whether I am someone that you can all trust. Whether everyone gets the feeling that I am able to understand you. Whether I will be there for all of you in an unbiased way. Only when all of your gut feelings say “yes” am I the right mediator for you.

Fragende Person

And if we then choose to do our mediation with you, what makes you different from other mediators?

Jan David Ott

A good mediator has a lot of the qualities of a good jungle guide: I am always by the sides of all of you and help all of you to take the next step. Whether it be clearing your mind, resolving pent-up feelings or arriving at a new idea. Like a jungle guide, I – as a mediator – always take care of the details as well as maintaining an overview.

Jan David Ott

In addition I have received an exceptional qualification for this, which offers another key benefit: As an intercultural mediator I am even more conscious of the need to take account of your individual values and goals. Last but not least: jungle guides are jungle guides with their heart and soul. So am I as a mediator.

Fragende Person

What do you mean?

Jan David Ott

For me there is no job that is more meaningful. Seeing how people come to me, having sent armies of attorneys into the field. Wanting to “grab one another by the throat.” And seeing them leave: looking one another in the eye again and shaking hands. You know, I think everyone wants to feel that they are making a difference in their job. That’s mine. Would you like to know more about me?

  • Jan David Ott, 50 years old
  • Degree: law, history, Romance studies
  • Time spent abroad in France, U.S.A., Syria, Yemen, Marocco
  • Managing Director of a Hamburg-based call center for many years
  • Trained as an intercultural mediator with interculture e.V., in Jena, Germany
  • Trained as a coach, trainer & change manager with 2coach, in Hamburg, Germany
Fragende Person

I would like to now when, how often, where and how much it costs? continue...

Fragende Person

How long does mediation take?

Jan David Ott

It depends entirely on your needs, and on the number of participants. The decisive thing is when everyone feels that all of the issues between them have been resolved. An individual session lasts between one-and-a-half and four hours, depending on the number of participants. Many parties seeking mediation reach their goal after three sessions. Others have more to sort out and need six or seven sessions. People often benefit if they come to the mediation table together over a weekend for a day or two at a time.

Fragende Person

What does a mediation session cost?

Jan David Ott

I charge € 150 (plus VAT) per hour. This is around the normal hourly rate for consultants, coaches and therapists.

Fragende Person

When and where does the mediation take place?

Jan David Ott

I can provide your mediation Max-Brauer-Allee in Hamburg. However, I would also be happy to come to you for your mediation. In that case, we would need a place that is not part of your work or family life. Neutral ground for everybody. For this purpose, we make appointments individually from week to week. Please feel free to call me directly or email me. It would be my pleasure!

Fragende Person

How does a mediation work? continue...

Fragende Person

What exactly is the difference between going to a mediator and going to an attorney?

Jan David Ott

You know, one of my colleagues always explains it a bit provocatively: "A mediator helps you create something, where an attorney just makes splits".

Jan David Ott

Could I just ask a quick question? What are you hoping for when you go to an attorney?

Fragende Person

That they will help me get the best deal.

Jan David Ott

And what is the best deal for you?

Jan David Ott

That makes me think of a young couple: Martin was German. Ruth was Israeli. They had met in Tel Aviv as students. Later they moved to Berlin and got married. Their happiness increased immeasurably when they had their first child after four years. Their son, Simon.

Fragende Person

That sounds great. And then?

Jan David Ott

So far, their religious beliefs had played no role in the couple's lives. They barely showed up in their daily lives. But with Simon's birth, Ruth felt that her son should be circumcised in accordance with the rules of the Jewish faith. Martin was completely cold to the idea. He knew the custom. But when it came to his son, it struck him as totally foreign. It scared him.

Jan David Ott

For the first time, the two of them felt coldness for each other. Then as their two families learned about the issue, all-out trench warfare ignited around the couple. This opened up deeply religious, highly political rifts.

Fragende Person

So what did they do then?

Jan David Ott

They felt stunned by the noise all around them. There was paralysis and speechlessness between the two of them. The relatives quickly got involved in legal issues. But the couple felt that attorneys could sever their bond. They wanted to get back to their old closeness, familiarity and understanding.

Fragende Person

I understand that. But then how would mediation help me in my cultural dispute?

Jan David Ott

You too can benefit from what Ruth and Martin experienced in mediation. The first big step was that they did return to the table together. The mediator's table, a neutral and calm zone. At first, none of the two had to talk with the other. Instead, they both could describe his or her concerns to the mediator. They both started to relax.

Fragende Person

But we’ve already said everything several times. How can anything new come of it?

Jan David Ott

Imagine being able to speak and listen without having to defend yourself from side blows. No hurtful comments. No interruptions. That helps my clients work things out for themselves more clearly. And brings them to the point that they want to make. In addition, they are able to better understand what it is that their counterpart wants to say.

Jan David Ott

“So much new information came out. Many small misunderstandings resolved themselves. It created a whole new picture” - That's how they both described the first real success.

Fragende Person

What do they mean by “new picture”?

Jan David Ott

Well, in mediation , the couple was able to safely unload their emotions in front of each other for the first time. With all the issues that had filled them to bursting since the birth, imperceptibly but inexorably, drop by drop. That suddenly put a lot of things under a different light for the two of them. He felt that her desire to have their son circumcised should not exclude him as a father. She could understand why he felt excluded.

Jan David Ott

And slowly but surely, they regained their trust in speaking with one another. This untied the knot that they had gotten themselves into, the issue of “it’s either you or me”. That was their big breakthrough.

Fragende Person

How was that their breakthrough?

Jan David Ott

As the couple no longer needed to work against one another, more and more possible solutions occurred to them. All of the inevitable religious decisions for Simon previously had only an "either-or" solution, but in the mediation session, "both-and" proposals just kept streaming out. And then they were on the home stretch. Using their own individual way, they were able to agree very quickly.

Jan David Ott

After that, the couple was closer and more tightly connected than ever.

Fragende Person

Why should I choose you as a mediator? continue...

Jan David Ott

One thing that is central to successful mediation is for everyone to be on the same wavelength. It sounds simple, but it’s key. This is why we start by getting to know one another in an initial consultation between. You will be able to see whether I am someone that you can all trust. Whether everyone gets the feeling that I am able to understand you. Whether I will be there for all of you in an unbiased way. Only when all of your gut feelings say “yes” am I the right mediator for you.

Fragende Person

And if we then choose to do our mediation with you, what makes you different from other mediators?

Jan David Ott

A good mediator has a lot of the qualities of a good mountain guide: I am always by the sides of all of you and help all of you to take the next step. Whether it be clearing your mind, resolving pent-up feelings or arriving at a new idea. Like a mountain guide, I – as a mediator – always take care of the details as well as maintaining an overview.

Jan David Ott

In addition I have received an outstanding qualification for this, which offers another key benefit: As an intercultural mediator I am even more conscious of the need to take account of your individual values and goals. Last but not least: mountain guides are mountain guides with their heart and soul. So am I as a mediator.

Fragende Person

What do you mean?

Jan David Ott

For me there is no job that is more meaningful. Seeing how people come to me, having sent armies of attorneys into the field. Wanting to “grab one another by the throat.” And seeing them leave: looking one another in the eye again and shaking hands. You know, I think everyone wants to feel that they are making a difference in their job. That’s mine. Would you like to know more about me?

  • Jan David Ott, 50 years old
  • Degree: law, history, Romance studies
  • Time spent abroad in France, U.S.A., Syria, Yemen, Marocco
  • Managing Director of a Hamburg-based call center for many years
  • Trained as an intercultural mediator with interculture e.V., in Jena, Germany
  • Trained as a coach, trainer & change manager with 2coach, in Hamburg, Germany
Fragende Person

I would like to now when, how often, where and how much it costs? continue...

Fragende Person

How long does mediation take?

Jan David Ott

It depends entirely on your needs, and on the number of participants. The decisive thing is when everyone feels that all of the issues between them have been resolved. An individual session lasts between one-and-a-half and four hours, depending on the number of participants. Many parties seeking mediation reach their goal after three sessions. Others have more to sort out and need six or seven sessions. People often benefit if they come to the mediation table together over a weekend for a day or two at a time.

Fragende Person

What does a mediation session cost?

Jan David Ott

I charge between € 90 and € 150 (plus VAT) per hour. Depending on whether it’s a private or business context and the number of participants. This is around the normal hourly rate for consultants, coaches and therapists.

Fragende Person

When and where does the mediation take place?

Jan David Ott

I can provide your mediation Max-Brauer-Allee in Hamburg. However, I would also be happy to come to you for your mediation. In that case, we would need a place that is not part of your work or family life. Neutral ground for everybody. For this purpose, we make appointments individually from week to week. Please feel free to call me directly or email me. It would be my pleasure!

Fragende Person

How does a mediation work? continue...

Fragende Person

What exactly is the difference between going to a mediator and going to an attorney?

Jan David Ott

You know, one of my colleagues always explains it a bit provocatively: "A mediator helps you create something, where an attorney just makes splits".

Jan David Ott

Could I just ask a quick question? What are you hoping for when you go to an attorney?

Fragende Person

That they will help me get the best deal.

Jan David Ott

And what is the best deal for you?

Jan David Ott

That makes me think of a young couple: Martin was German. Ruth was Israeli. They had met in Tel Aviv as students. Later they moved to Berlin and got married. Their happiness increased immeasurably when they had their first child after four years. Their son, Simon.

Fragende Person

That sounds great. And then?

Jan David Ott

So far, their religious beliefs had played no role in the couple's lives. They barely showed up in their daily lives. But with Simon's birth, Ruth felt that her son should be circumcised in accordance with the rules of the Jewish faith. Martin was completely cold to the idea. He knew the custom. But when it came to his son, it struck him as totally foreign. It scared him.

Jan David Ott

For the first time, the two of them felt coldness for each other. Then as their two families learned about the issue, all-out trench warfare ignited around the couple. This opened up deeply religious, highly political rifts.

Fragende Person

So what did they do then?

Jan David Ott

They felt stunned by the noise all around them. There was paralysis and speechlessness between the two of them. The relatives quickly got involved in legal issues. But the couple felt that attorneys could sever their bond. They wanted to get back to their old closeness, familiarity and understanding.

Fragende Person

I understand that. But then how would mediation help me in my cultural dispute?

Jan David Ott

You too can benefit from what Ruth and Martin experienced in mediation. The first big step was that they did return to the table together. The mediator's table, a neutral and calm zone. At first, none of the two had to talk with the other. Instead, they both could describe his or her concerns to the mediator. They both started to relax.

Fragende Person

But we’ve already said everything several times. How can anything new come of it?

Jan David Ott

Imagine being able to speak and listen without having to defend yourself from side blows. No hurtful comments. No interruptions. That helps my clients work things out for themselves more clearly. And brings them to the point that they want to make. In addition, they are able to better understand what it is that their counterpart wants to say.

Jan David Ott

“So much new information came out. Many small misunderstandings resolved themselves. It created a whole new picture” - That's how they both described the first major step with their feet planted more firmly on the ground.

Fragende Person

What do they mean by “new picture”?

Jan David Ott

Well, in mediation , the couple was able to safely unload their emotions in front of each other for the first time. With all the issues that had filled them to bursting since the birth, imperceptibly but inexorably, drop by drop. That suddenly put a lot of things under a different light for the two of them. He felt that her desire to have their son circumcised should not exclude him as a father. She could understand why he felt excluded.

Jan David Ott

And slowly but surely, they regained their trust in speaking with one another. This untied the knot that they had gotten themselves into, the issue of “it’s either you or me”. That was their big breakthrough.

Fragende Person

How was that their breakthrough?

Jan David Ott

As the couple no longer needed to work against one another, more and more possible solutions occurred to them. All of the inevitable religious decisions for Simon previously had only an "either-or" solution, but in the mediation session, "both-and" proposals just kept streaming out. And then they were back on entirely solid ground. Having found a completely reliable path, they were able to agree very quickly.

Jan David Ott

After that, the couple was closer and more tightly connected than ever.

Fragende Person

Why should I choose you as a mediator? continue...

Jan David Ott

One thing that is central to successful mediation is for everyone to be on the same wavelength. It sounds simple, but it’s key. This is why we start by getting to know one another in an initial consultation between. You will be able to see whether I am someone that you can all trust. Whether everyone gets the feeling that I am able to understand you. Whether I will be there for all of you in an unbiased way. Only when all of your gut feelings say “yes” am I the right mediator for you.

Fragende Person

And if we then choose to do our mediation with you, what makes you different from other mediators?

Jan David Ott

A good mediator has a lot of the qualities of a good flight controller: I am always by the sides of all of you and help all of you to take the next step. Whether it be clearing your mind, resolving pent-up feelings or arriving at a new idea. Like a flight controller, I – as a mediator – always take care of the details as well as maintaining an overview.

Jan David Ott

In addition I have received a very solid qualification for this, which offers another key benefit: As an intercultural mediator I am even more conscious of the need to take account of your individual values and goals. Last but not least: flight controllers are flight controllers with their heart and soul. So am I as a mediator.

Fragende Person

What do you mean?

Jan David Ott

For me there is no job that is more meaningful. Seeing how people come to me, having sent armies of attorneys into the field. Wanting to “grab one another by the throat.” And seeing them leave: looking one another in the eye again and shaking hands. You know, I think everyone wants to feel that they are making a difference in their job. That’s mine. Would you like to know more about me?

  • Jan David Ott, 50 years old
  • Degree: law, history, Romance studies
  • Time spent abroad in France, U.S.A., Syria, Yemen, Marocco
  • Managing Director of a Hamburg-based call center for many years
  • Trained as an intercultural mediator with interculture e.V., in Jena, Germany
  • Trained as a coach, trainer & change manager with 2coach, in Hamburg, Germany
Fragende Person

I would like to now when, how often, where and how much it costs? continue...

Fragende Person

How long does mediation take?

Jan David Ott

It depends entirely on your needs, and on the number of participants. The decisive thing is when everyone feels that all of the issues between them have been resolved. An individual session lasts between one-and-a-half and four hours, depending on the number of participants. Many parties seeking mediation reach their goal after three sessions. Others have more to sort out and need six or seven sessions. People often benefit if they come to the mediation table together over a weekend for a day or two at a time.

Fragende Person

What does a mediation session cost?

Jan David Ott

I charge between € 90 and € 150 (plus VAT) per hour. Depending on whether it’s a private or business context and the number of participants. This is around the normal hourly rate for consultants, coaches and therapists.

Fragende Person

When and where does the mediation take place?

Jan David Ott

I can provide your mediation Max-Brauer-Allee in Hamburg. However, I would also be happy to come to you for your mediation. In that case, we would need a place that is not part of your work or family life. Neutral ground for everybody. For this purpose, we make appointments individually from week to week. Please feel free to call me directly or email me. It would be my pleasure!

Fragende Person

How does a mediation work? continue...

Fragende Person

What exactly is the difference between going to a mediator and going to an attorney?

Jan David Ott

You know, one of my colleagues always explains it a bit provocatively: "A mediator helps you create something, where an attorney just makes splits".

Jan David Ott

Could I just ask a quick question? What are you hoping for when you go to an attorney?

Fragende Person

That they will help me get the best deal.

Jan David Ott

And what is the best deal for you?

Jan David Ott

That makes me think of a young couple: Martin was German. Ruth was Israeli. They had met in Tel Aviv as students. Later they moved to Berlin and got married. Their happiness increased immeasurably when they had their first child after four years. Their son, Simon.

Fragende Person

That sounds great. And then?

Jan David Ott

So far, their religious beliefs had played no role in the couple's lives. They barely showed up in their daily lives. But with Simon's birth, Ruth felt that her son should be circumcised in accordance with the rules of the Jewish faith. Martin was completely cold to the idea. He knew the custom. But when it came to his son, it struck him as totally foreign. It scared him.

Jan David Ott

For the first time, the two of them felt coldness for each other. Then as their two families learned about the issue, all-out trench warfare ignited around the couple. This opened up deeply religious, highly political rifts.

Fragende Person

So what did they do then?

Jan David Ott

They felt stunned by the noise all around them. There was paralysis and speechlessness between the two of them. The relatives quickly got involved in legal issues. But the couple felt that attorneys could sever their bond. They wanted to get back to their old closeness, familiarity and understanding.

Fragende Person

I understand that. But then how would mediation help me in my cultural dispute?

Jan David Ott

You too can benefit from what Ruth and Martin experienced in mediation. The first big step was that they did return to the table together. The mediator's table, a neutral and calm zone. At first, none of the two had to talk with the other. Instead, they both could describe his or her concerns to the mediator. They both started to relax.

Fragende Person

But we’ve already said everything several times. How can anything new come of it?

Jan David Ott

Imagine being able to speak and listen without having to defend yourself from side blows. No hurtful comments. No interruptions. That helps my clients work things out for themselves more clearly. And brings them to the point that they want to make. In addition, they are able to better understand what it is that their counterpart wants to say.

Jan David Ott

“So much new information came out. Many small misunderstandings resolved themselves. It created a whole new picture” - That's how they both described the first truly liberating step.

Fragende Person

What do they mean by “new picture”?

Jan David Ott

Well, in mediation , the couple was able to safely unload their emotions in front of each other for the first time. With all the issues that had filled them to bursting since the birth, imperceptibly but inexorably, drop by drop. That suddenly put a lot of things under a different light for the two of them. He felt that her desire to have their son circumcised should not exclude him as a father. She could understand why he felt excluded.

Jan David Ott

And slowly but surely, they regained their trust in speaking with one another. This untied the knot that they had gotten themselves into, the issue of “it’s either you or me”. That was their big breakthrough.

Fragende Person

How was that their breakthrough?

Jan David Ott

As the couple no longer needed to work against one another, more and more possible solutions occurred to them. All of the inevitable religious decisions for Simon previously had only an "either-or" solution, but in the mediation session, "both-and" proposals just kept streaming out. Then they finally had room to maneuver again. And once they were walking down the new path that perfectly matched them as individuals, they were able to agree very quickly.

Jan David Ott

After that, the couple was closer and more tightly connected than ever.

Fragende Person

Why should I choose you as a mediator? continue...

Jan David Ott

One thing that is central to successful mediation is for everyone to be on the same wavelength. It sounds simple, but it’s key. This is why we start by getting to know one another in an initial consultation between. You will be able to see whether I am someone that you can all trust. Whether everyone gets the feeling that I am able to understand you. Whether I will be there for all of you in an unbiased way. Only when all of your gut feelings say “yes” am I the right mediator for you.

Fragende Person

And if we then choose to do our mediation with you, what makes you different from other mediators?

Jan David Ott

A good mediator has a lot of the qualities of a good jungle guide: I am always by the sides of all of you and help all of you to take the next step. Whether it be clearing your mind, resolving pent-up feelings or arriving at a new idea. Like a jungle guide, I – as a mediator – always take care of the details as well as maintaining an overview.

Jan David Ott

In addition I have received an exceptional qualification for this, which offers another key benefit: As an intercultural mediator I am even more conscious of the need to take account of your individual values and goals. Last but not least: jungle guides are jungle guides with their heart and soul. So am I as a mediator.

Fragende Person

What do you mean?

Jan David Ott

For me there is no job that is more meaningful. Seeing how people come to me, having sent armies of attorneys into the field. Wanting to “grab one another by the throat.” And seeing them leave: looking one another in the eye again and shaking hands. You know, I think everyone wants to feel that they are making a difference in their job. That’s mine. Would you like to know more about me?

  • Jan David Ott, 50 years old
  • Degree: law, history, Romance studies
  • Time spent abroad in France, U.S.A., Syria, Yemen, Marocco
  • Managing Director of a Hamburg-based call center for many years
  • Trained as an intercultural mediator with interculture e.V., in Jena, Germany
  • Trained as a coach, trainer & change manager with 2coach, in Hamburg, Germany
Fragende Person

I would like to now when, how often, where and how much it costs? continue...

Fragende Person

How long does mediation take?

Jan David Ott

It depends entirely on your needs, and on the number of participants. The decisive thing is when everyone feels that all of the issues between them have been resolved. An individual session lasts between one-and-a-half and four hours, depending on the number of participants. Many parties seeking mediation reach their goal after three sessions. Others have more to sort out and need six or seven sessions. People often benefit if they come to the mediation table together over a weekend for a day or two at a time.

Fragende Person

What does a mediation session cost?

Jan David Ott

I charge between € 90 and € 150 (plus VAT) per hour. Depending on whether it’s a private or business context and the number of participants. This is around the normal hourly rate for consultants, coaches and therapists.

Fragende Person

When and where does the mediation take place?

Jan David Ott

I can provide your mediation Max-Brauer-Allee in Hamburg. However, I would also be happy to come to you for your mediation. In that case, we would need a place that is not part of your work or family life. Neutral ground for everybody. For this purpose, we make appointments individually from week to week. Please feel free to call me directly or email me. It would be my pleasure!

Fragende Person

How does a mediation work? continue...

Fragende Person

What exactly is the difference between going to a mediator and going to an attorney?

Jan David Ott

You know, one of my colleagues always explains it a bit provocatively: "A mediator helps you create something, where an attorney just makes splits."

Jan David Ott

Could I just ask a quick question? What are you hoping for when you go to an attorney?

Fragende Person

That they will help me get the best deal.

Jan David Ott

And what is the best deal for you?

Jan David Ott

That makes me think of a HR manager of a nursing home. When Ms. K. came back to her office on Monday morning after her three-week summer vacation, there were five written resignation notices on her desk. And five sick-leave slips. From five of her best nursing staff members. All from the same station. All of them had collaborated in a very coordinated manner for years.

Fragende Person

What happened next?

Jan David Ott

That's just what they wanted to know. Because the clock was ticking. In purely legal terms, the notices of resignation were effective. Ms. K. knew that even without an attorney. If they couldn't quickly persuade the five employees to stay, they would probably have to close the station for the first time.

Fragende Person

What did the five of them have to say?

Jan David Ott

They couldn't get them all together in one room, neither alone at one table. It was like a new ice age. They all had several bones to pick with their colleagues. Everyone wanted at least an apology. The whole thing was huge quagmire. To her amazement, everyone also considered Ms. K herself to be one of the guilty parties. That was the only thing the five of them could agree on.

Fragende Person

That sounds tricky. But then how would mediation rather than an attorney help me in my dispute with my team?

Jan David Ott

You too can benefit from what Ms. K experienced in mediation with her station team. The first big step was that they did return to the table together. The mediator's table, a neutral zone.

Jan David Ott

At first, none of the six had to talk with any one of the others. Instead, everyone could describe his or her concerns to the mediator. That way, they could all gradually lower their bows and arrows to their sides and lift the visors on their helmets. They all started to relax.

Fragende Person

But we’ve already said everything several times. How can anything new come of it?

Jan David Ott

Imagine being able to speak and listen without having to defend yourself from side blows. No hurtful comments. No interruptions. That helps my clients work things out for themselves more clearly. And brings them to the point that they want to make. In addition, they are able to better understand what it is that their counterpart wants to say.

Jan David Ott

“So much new information came out. Many small misunderstandings resolved themselves. It created a whole new picture” - That's how they described the first real success.

Fragende Person

What do they mean by “new picture”?

Jan David Ott

Well, in mediation, all of them could unload their emotions in front of each other for the first time, bit by bit. With all the issues that had filled them to bursting in the preceding months. Imperceptibly but inexorably, drop by drop. That suddenly put a lot of things under a different light for all of them. They started to feel regret. Suddenly, one colleague apologized sincerely to another.

Jan David Ott

That triggered a domino effect. And slowly but surely, they regained their trust in speaking with one another. This untied the knot that they had gotten themselves into, the issue of “it’s either you or me”. That was the big breakthrough for the team.

Fragende Person

How was that their breakthrough?

Jan David Ott

As the six no longer needed to work against one another, more and more possible solutions occurred to them. All of the inevitable decisions previously had only an "either-or" solution. But in the mediation session, "both-and" proposals just kept streaming out.

Jan David Ott

And then they were on the home stretch. Using their own individual way, they were able to agree very quickly.

Fragende Person

Why should I choose you as a mediator? continue...

Jan David Ott

One thing that is central to successful mediation is for everyone to be on the same wavelength. It sounds simple, but it’s key. This is why we start by getting to know one another in an initial consultation between. You will be able to see whether I am someone that you can all trust. Whether everyone gets the feeling that I am able to understand you. Whether I will be there for all of you in an unbiased way. Only when all of your gut feelings say “yes” am I the right mediator for you.

Fragende Person

And if we then choose to do our mediation with you, what makes you different from other mediators?

Jan David Ott

A good mediator has a lot of the qualities of a good mountain guide: I am always by the sides of all of you and help all of you to take the next step. Whether it be clearing your mind, resolving pent-up feelings or arriving at a new idea. Like a mountain guide, I – as a mediator – always take care of the details as well as maintaining an overview.

Jan David Ott

In addition I have received an outstanding qualification for this, which offers another key benefit: As an intercultural mediator I am even more conscious of the need to take account of your individual values and goals. Last but not least: mountain guides are mountain guides with their heart and soul. So am I as a mediator.

Fragende Person

What do you mean?

Jan David Ott

For me there is no job that is more meaningful. Seeing how people come to me, having sent armies of attorneys into the field. Wanting to “grab one another by the throat.” And seeing them leave: looking one another in the eye again and shaking hands. You know, I think everyone wants to feel that they are making a difference in their job. That’s mine. Would you like to know more about me?

  • Jan David Ott, 50 years old
  • Degree: law, history, Romance studies
  • Time spent abroad in France, U.S.A., Syria, Yemen, Marocco
  • Managing Director of a Hamburg-based call center for many years
  • Trained as an intercultural mediator with interculture e.V., in Jena, Germany
  • Trained as a coach, trainer & change manager with 2coach, in Hamburg, Germany
Fragende Person

I would like to now when, how often, where and how much it costs? continue...

Fragende Person

How long does mediation take?

Jan David Ott

It depends entirely on your needs, and on the number of participants. The decisive thing is when everyone feels that all of the issues between them have been resolved. An individual session lasts between one-and-a-half and four hours, depending on the number of participants. Many parties seeking mediation reach their goal after three sessions. Others have more to sort out and need six or seven sessions. Teams often benefit if they come to the mediation table together over a weekend for a day or two at a time.

Fragende Person

What does a mediation session cost?

Jan David Ott

I charge € 150 (plus VAT) per hour. This is around the normal hourly rate for consultants, coaches and therapists.

Fragende Person

When and where does the mediation take place?

Jan David Ott

I can provide your mediation Max-Brauer-Allee in Hamburg. However, I would also be happy to come to you for your mediation. In that case, we would need a place that is not part of your work or family life. Neutral ground for everybody. For this purpose, we make appointments individually from week to week. Please feel free to call me directly or email me. It would be my pleasure!

Fragende Person

How does a mediation work? continue...

Fragende Person

What exactly is the difference between going to a mediator and going to an attorney?

Jan David Ott

You know, one of my colleagues always explains it a bit provocatively: "A mediator helps you create something, where an attorney just makes splits."

Jan David Ott

Could I just ask a quick question? What are you hoping for when you go to an attorney?

Fragende Person

That they will help me get the best deal.

Jan David Ott

And what is the best deal for you?

Jan David Ott

That makes me think of a HR manager of a nursing home. When Ms. K. came back to her office on Monday morning after her three-week summer vacation, there were five written resignation notices on her desk. And five sick-leave slips. From five of her best nursing staff members. All from the same station. All of them had collaborated in a very coordinated manner for years.

Fragende Person

What happened next?

Jan David Ott

That's just what they wanted to know. Because the clock was ticking. In purely legal terms, the notices of resignation were effective. Ms. K. knew that even without an attorney. If they couldn't quickly persuade the five employees to stay, they would probably have to close the station for the first time.

Fragende Person

What did the five of them have to say?

Jan David Ott

They couldn't get them all together in one room, neither alone at one table. It was like a new ice age. They all had several bones to pick with their colleagues. Everyone wanted at least an apology. The whole thing was huge quagmire. To her amazement, everyone also considered Ms. K herself to be one of the guilty parties. That was the only thing the five of them could agree on.

Fragende Person

That sounds tricky. But then how would mediation rather than an attorney help me in my dispute with my team?

Jan David Ott

You too can benefit from what Ms. K experienced in mediation with her station team. The first big step was that they did return to the table together. The mediator's table, a neutral zone.

Jan David Ott

At first, none of the six had to talk with any one of the others. Instead, everyone could describe his or her concerns to the mediator. That way, they could all gradually lower their bows and arrows to their sides and lift the visors on their helmets. They all started to relax.

Fragende Person

But we’ve already said everything several times. How can anything new come of it?

Jan David Ott

Imagine being able to speak and listen without having to defend yourself from side blows. No hurtful comments. No interruptions. That helps my clients work things out for themselves more clearly. And brings them to the point that they want to make. In addition, they are able to better understand what it is that their counterpart wants to say.

Jan David Ott

“So much new information came out. Many small misunderstandings resolved themselves. It created a whole new picture” - That's how they described the first major step with their feet planted more firmly on the ground.

Fragende Person

What do they mean by “new picture”?

Jan David Ott

Well, in mediation, all of them could unload their emotions in front of each other for the first time, bit by bit. With all the issues that had filled them to bursting in the preceding months. Imperceptibly but inexorably, drop by drop. That suddenly put a lot of things under a different light for all of them. They started to feel regret. Suddenly, one colleague apologized sincerely to another.

Jan David Ott

That triggered a domino effect. And slowly but surely, they regained their trust in speaking with one another. This untied the knot that they had gotten themselves into, the issue of “it’s either you or me”. That was the big breakthrough for the team.

Fragende Person

How was that their breakthrough?

Jan David Ott

As the six no longer needed to work against one another, more and more possible solutions occurred to them. All of the inevitable decisions previously had only an "either-or" solution. But in the mediation session, "both-and" proposals just kept streaming out.

Jan David Ott

And then they were back on entirely solid ground. Having found a completely reliable path, they were able to agree very quickly.

Fragende Person

Why should I choose you as a mediator? continue...

Jan David Ott

One thing that is central to successful mediation is for everyone to be on the same wavelength. It sounds simple, but it’s key. This is why we start by getting to know one another in an initial consultation between. You will be able to see whether I am someone that you can all trust. Whether everyone gets the feeling that I am able to understand you. Whether I will be there for all of you in an unbiased way. Only when all of your gut feelings say “yes” am I the right mediator for you.

Fragende Person

And if we then choose to do our mediation with you, what makes you different from other mediators?

Jan David Ott

A good mediator has a lot of the qualities of a good flight controller: I am always by the sides of all of you and help all of you to take the next step. Whether it be clearing your mind, resolving pent-up feelings or arriving at a new idea. Like a flight controller, I – as a mediator – always take care of the details as well as maintaining an overview.

Jan David Ott

In addition I have received a very solid qualification for this, which offers another key benefit: As an intercultural mediator I am even more conscious of the need to take account of your individual values and goals. Last but not least: flight controllers are flight controllers with their heart and soul. So am I as a mediator.

Fragende Person

What do you mean?

Jan David Ott

For me there is no job that is more meaningful. Seeing how people come to me, having sent armies of attorneys into the field. Wanting to “grab one another by the throat.” And seeing them leave: looking one another in the eye again and shaking hands. You know, I think everyone wants to feel that they are making a difference in their job. That’s mine. Would you like to know more about me?

  • Jan David Ott, 50 years old
  • Degree: law, history, Romance studies
  • Time spent abroad in France, U.S.A., Syria, Yemen, Marocco
  • Managing Director of a Hamburg-based call center for many years
  • Trained as an intercultural mediator with interculture e.V., in Jena, Germany
  • Trained as a coach, trainer & change manager with 2coach, in Hamburg, Germany
Fragende Person

I would like to now when, how often, where and how much it costs? continue...

Fragende Person

How long does mediation take?

Jan David Ott

It depends entirely on your needs, and on the number of participants. The decisive thing is when everyone feels that all of the issues between them have been resolved. An individual session lasts between one-and-a-half and four hours, depending on the number of participants. Many parties seeking mediation reach their goal after three sessions. Others have more to sort out and need six or seven sessions. Teams often benefit if they come to the mediation table together over a weekend for a day or two at a time.

Fragende Person

What does a mediation session cost?

Jan David Ott

I charge € 150 (plus VAT) per hour. This is around the normal hourly rate for consultants, coaches and therapists.

Fragende Person

When and where does the mediation take place?

Jan David Ott

I can provide your mediation Max-Brauer-Allee in Hamburg. However, I would also be happy to come to you for your mediation. In that case, we would need a place that is not part of your work or family life. Neutral ground for everybody. For this purpose, we make appointments individually from week to week. Please feel free to call me directly or email me. It would be my pleasure!

Fragende Person

How does a mediation work? continue...

Fragende Person

What exactly is the difference between going to a mediator and going to an attorney?

Jan David Ott

You know, one of my colleagues always explains it a bit provocatively: "A mediator helps you create something, where an attorney just makes splits."

Jan David Ott

Could I just ask a quick question? What are you hoping for when you go to an attorney?

Fragende Person

That they will help me get the best deal.

Jan David Ott

And what is the best deal for you?

Jan David Ott

That makes me think of a HR manager of a nursing home. When Ms. K. came back to her office on Monday morning after her three-week summer vacation, there were five written resignation notices on her desk. And five sick-leave slips. From five of her best nursing staff members. All from the same station. All of them had collaborated in a very coordinated manner for years.

Fragende Person

What happened next?

Jan David Ott

That's just what they wanted to know. Because the clock was ticking. In purely legal terms, the notices of resignation were effective. Ms. K. knew that even without an attorney. If they couldn't quickly persuade the five employees to stay, they would probably have to close the station for the first time.

Fragende Person

What did the five of them have to say?

Jan David Ott

They couldn't get them all together in one room, neither alone at one table. It was like a new ice age. They all had several bones to pick with their colleagues. Everyone wanted at least an apology. The whole thing was huge quagmire. To her amazement, everyone also considered Ms. K herself to be one of the guilty parties. That was the only thing the five of them could agree on.

Fragende Person

That sounds tricky. But then how would mediation rather than an attorney help me in my dispute with my team?

Jan David Ott

You too can benefit from what Ms. K experienced in mediation with her station team. The first big step was that they did return to the table together. The mediator's table, a neutral zone.

Jan David Ott

At first, none of the six had to talk with any one of the others. Instead, everyone could describe his or her concerns to the mediator. That way, they could all gradually lower their bows and arrows to their sides and lift the visors on their helmets. They all started to relax.

Fragende Person

But we’ve already said everything several times. How can anything new come of it?

Jan David Ott

Imagine being able to speak and listen without having to defend yourself from side blows. No hurtful comments. No interruptions. That helps my clients work things out for themselves more clearly. And brings them to the point that they want to make. In addition, they are able to better understand what it is that their counterpart wants to say.

Jan David Ott

“So much new information came out. Many small misunderstandings resolved themselves. It created a whole new picture” - That's how they described the first truly liberating step.

Fragende Person

What do they mean by “new picture”?

Jan David Ott

Well, in mediation, all of them could unload their emotions in front of each other for the first time, bit by bit. With all the issues that had filled them to bursting in the preceding months. Imperceptibly but inexorably, drop by drop. That suddenly put a lot of things under a different light for all of them. They started to feel regret. Suddenly, one colleague apologized sincerely to another.

Jan David Ott

That triggered a domino effect. And slowly but surely, they regained their trust in speaking with one another. This untied the knot that they had gotten themselves into, the issue of “it’s either you or me”. That was the big breakthrough for the team.

Fragende Person

How was that their breakthrough?

Jan David Ott

As the six no longer needed to work against one another, more and more possible solutions occurred to them. All of the inevitable decisions previously had only an "either-or" solution. But in the mediation session, "both-and" proposals just kept streaming out.

Jan David Ott

Then they finally had room to maneuver again. And once they were walking down the new path that perfectly matched them as individuals, they were able to agree very quickly.

Fragende Person

Why should I choose you as a mediator? continue...

Jan David Ott

One thing that is central to successful mediation is for everyone to be on the same wavelength. It sounds simple, but it’s key. This is why we start by getting to know one another in an initial consultation between. You will be able to see whether I am someone that you can all trust. Whether everyone gets the feeling that I am able to understand you. Whether I will be there for all of you in an unbiased way. Only when all of your gut feelings say “yes” am I the right mediator for you.

Fragende Person

And if we then choose to do our mediation with you, what makes you different from other mediators?

Jan David Ott

A good mediator has a lot of the qualities of a good jungle guide: I am always by the sides of all of you and help all of you to take the next step. Whether it be clearing your mind, resolving pent-up feelings or arriving at a new idea. Like a jungle guide, I – as a mediator – always take care of the details as well as maintaining an overview.

Jan David Ott

In addition I have received an exceptional qualification for this, which offers another key benefit: As an intercultural mediator I am even more conscious of the need to take account of your individual values and goals. Last but not least: jungle guides are jungle guides with their heart and soul. So am I as a mediator.

Fragende Person

What do you mean?

Jan David Ott

For me there is no job that is more meaningful. Seeing how people come to me, having sent armies of attorneys into the field. Wanting to “grab one another by the throat.” And seeing them leave: looking one another in the eye again and shaking hands. You know, I think everyone wants to feel that they are making a difference in their job. That’s mine. Would you like to know more about me?

  • Jan David Ott, 50 years old
  • Degree: law, history, Romance studies
  • Time spent abroad in France, U.S.A., Syria, Yemen, Marocco
  • Managing Director of a Hamburg-based call center for many years
  • Trained as an intercultural mediator with interculture e.V., in Jena, Germany
  • Trained as a coach, trainer & change manager with 2coach, in Hamburg, Germany
Fragende Person

I would like to now when, how often, where and how much it costs? continue...

Fragende Person

How long does mediation take?

Jan David Ott

It depends entirely on your needs, and on the number of participants. The decisive thing is when everyone feels that all of the issues between them have been resolved. An individual session lasts between one-and-a-half and four hours, depending on the number of participants. Many parties seeking mediation reach their goal after three sessions. Others have more to sort out and need six or seven sessions. Teams often benefit if they come to the mediation table together over a weekend for a day or two at a time.

Fragende Person

What does a mediation session cost?

Jan David Ott

I charge € 150 (plus VAT) per hour. This is around the normal hourly rate for consultants, coaches and therapists.

Fragende Person

When and where does the mediation take place?

Jan David Ott

I can provide your mediation Max-Brauer-Allee in Hamburg. However, I would also be happy to come to you for your mediation. In that case, we would need a place that is not part of your work or family life. Neutral ground for everybody. For this purpose, we make appointments individually from week to week. Please feel free to call me directly or email me. It would be my pleasure!

Fragende Person

How does a mediation work? continue...

Fragende Person

What exactly is the difference between going to a mediator and going to an attorney?

Jan David Ott

You know, one of my colleagues always explains it a bit provocatively: "A mediator helps you create something, where an attorney just makes splits."

Jan David Ott

Could I just ask a quick question? What are you hoping for when you go to an attorney?

Fragende Person

That they will help me get the best deal.

Jan David Ott

And what is the best deal for you?

Jan David Ott

I remember a couple – Couple L. – that once contacted me. After 20 years of marriage they both agreed that they wanted a divorce. The children had left home. Both of them were earning plenty. Their prenup took care of most things. Their property was soon divided up.

Fragende Person

Sounds like an easy split.

Jan David Ott

So it seemed. But when it came to the old sailing boot, a volcano erupted between them. The boat was the first thing that they had bought together. They had sailed all over the Mediterranean in it. They both wanted to keep it. One word led to another. The door between them was slammed shut, and the attorneys waded in.

Fragende Person

And then what happened?

Jan David Ott

Then several months passed with no direct contact between them. One attorney’s letter was answered with another. Invoice after invoice fluttered through the door.

Jan David Ott

“Whenever we asked whose favor the judge would decide in, our attorneys always gave us the same answer: It depends,” Ms. L. explained to me. Her now ex-husband felt the same: “Things had gotten totally out of hand. We wanted to be in control again!”

Fragende Person

OK. But how will mediation help me in my dispute with my partner?

Jan David Ott

You too can benefit from what Couple L. experienced in mediation. The first thing mediation did was make it possible for them to talk to one another without the volcano between them constantly erupting. They both began to relax.

Fragende Person

But we’ve already said everything several times. How can anything new come of it?

Jan David Ott

Imagine being able to speak and listen without having to defend yourself from side blows. No hurtful comments. No interruptions. That helps my clients work things out for themselves more clearly. And brings them to the point that they want to make. In addition, they are able to better understand what it is that their counterpart wants to say.

Jan David Ott

“So much new information came out. Many small misunderstandings resolved themselves. It created a whole new picture,” said Mr. L. That's how they both described the first real success.

Fragende Person

What does he mean by “new picture”?

Jan David Ott

The couple was able to talk about a lot of old wounds that had to stay swept under the carpet with the attorneys. It became clear to them that the dispute about the boat was just a release valve.

Jan David Ott

For the first time they were able to admit that neither of them could afford the boat on their own, but that they didn’t want to just hand over this key piece of history to the other person. . This untied the knot that they had gotten themselves into, the issue of “it’s either you or me”. That was their big breakthrough.

Fragende Person

How was that their breakthrough?

Jan David Ott

As the couple no longer needed to work against one another, more and more possible solutions occurred to them: joint ownership with rental to a third party, an additional third-party owner, joint sale, giving it to the children, auctioning it for a good cause, etc.

Jan David Ott

And then they were on the home stretch. Using their own individual way, they were able to agree very quickly.

Fragende Person

Why should I choose you as a mediator? continue...

Jan David Ott

One thing that is central to successful mediation is for everyone to be on the same wavelength. It sounds simple, but it’s key. This is why we start by getting to know one another in an initial consultation between the three of us. You will be able to see whether I am someone that you can both trust. Whether you both get the feeling that I am able to understand you. Whether I will be there for both of you in an unbiased way. Only when both of your gut feelings say “yes” am I the right mediator for you.

Fragende Person

And if we then choose to do our mediation with you, what makes you different from other mediators?

Jan David Ott

A good mediator has a lot of the qualities of a good mountain guide: I am always by both of your sides and help both of you to take the next step. Whether it be clearing your mind, resolving pent-up feelings or arriving at a new idea. Like a mountain guide, I – as a mediator – always take care of the details as well as maintaining an overview.

Jan David Ott

In addition, I have received an outstanding qualification for this, which offers another key benefit: As an intercultural mediator I am even more conscious of the need to take account of your individual values and goals. Last but not least: mountain guides are mountain guides with their heart and soul. So am I as a mediator.

Fragende Person

What do you mean?

Jan David Ott

For me there is no job that is more meaningful. Seeing how people come to me, having sent armies of attorneys into the field. Wanting to “grab one another by the throat.” And seeing them leave: looking one another in the eye again and shaking hands. You know, I think everyone wants to feel that they are making a difference in their job. That’s mine. Would you like to know more about me?

  • Jan David Ott, 50 years old
  • Degree: law, history, Romance studies
  • Time spent abroad in France, U.S.A., Syria, Yemen, Marocco
  • Managing Director of a Hamburg-based call center for many years
  • Trained as an intercultural mediator with interculture e.V., in Jena, Germany
  • Trained as a coach, trainer & change manager with 2coach, in Hamburg, Germany
Fragende Person

I would like to now when, how often, where and how much it costs? continue...

Fragende Person

How long does mediation take?

Jan David Ott

It depends entirely on your needs. The decisive thing is if you both feel that all of the issues between you have been resolved. An individual session lasts between one and a half and two hours. Some couples reach their goal after three sessions. Other couples have more to sort out and need 6 or 7 sessions.

Fragende Person

What does a mediation session cost?

Jan David Ott

I charge € 90 (plus VAT) per hour. This is around the normal hourly rate for consultants, coaches and therapists.

Fragende Person

When and where does the mediation take place?

Jan David Ott

I provide mediation on Max-Brauer-Allee in Hamburg, and we agree upon dates and times individually from week to week. Please feel free to call me directly or e-mail me. It would be my pleasure!

Fragende Person

How does a mediation work? continue...

Fragende Person

What exactly is the difference between going to a mediator and going to an attorney?

Jan David Ott

You know, one of my colleagues always explains it a bit provocatively: "A mediator helps you create something, where an attorney just makes splits."

Jan David Ott

Could I just ask a quick question? What are you hoping for when you go to an attorney?

Fragende Person

That they will help me get the best deal.

Jan David Ott

And what is the best deal for you?

Jan David Ott

I remember a couple – Couple L. – that once contacted me. After 20 years of marriage they both agreed that they wanted a divorce. The children had left home. Both of them were earning plenty. Their prenup took care of most things. Their property was soon divided up.

Fragende Person

Sounds like an easy split.

Jan David Ott

So it seemed. But when it came to the old sailing boot, a volcano erupted between them. The boat was the first thing that they had bought together. They had sailed all over the Mediterranean in it. They both wanted to keep it. One word led to another. The door between them was slammed shut, and the attorneys waded in.

Fragende Person

And then what happened?

Jan David Ott

Then several months passed with no direct contact between them. One attorney’s letter was answered with another. Invoice after invoice fluttered through the door.

Jan David Ott

“Whenever we asked whose favor the judge would decide in, our attorneys always gave us the same answer: It depends,” Ms. L. explained to me. Her now ex-husband felt the same: “Things had gotten totally out of hand. We wanted to be in control again!”

Fragende Person

OK. But how will mediation help me in my dispute with my partner?

Jan David Ott

You too can benefit from what Couple L. experienced in mediation. The first thing mediation did was make it possible for them to talk to one another without the volcano between them constantly erupting. They both began to relax.

Fragende Person

But we’ve already said everything several times. How can anything new come of it?

Jan David Ott

Imagine being able to speak and listen without having to defend yourself from side blows. No hurtful comments. No interruptions. That helps my clients work things out for themselves more clearly. And brings them to the point that they want to make. In addition, they are able to better understand what it is that their counterpart wants to say.

Jan David Ott

“So much new information came out. Many small misunderstandings resolved themselves. It created a whole new picture,” said Mr. L. That's how they both described the first major step with their feet planted more firmly on the ground.

Fragende Person

What does he mean by “new picture”?

Jan David Ott

The couple was able to talk about a lot of old wounds that had to stay swept under the carpet with the attorneys. It became clear to them that the dispute about the boat was just a release valve.

Jan David Ott

For the first time they were able to admit that neither of them could afford the boat on their own, but that they didn’t want to just hand over this key piece of history to the other person. . This untied the knot that they had gotten themselves into, the issue of “it’s either you or me”. That was their big breakthrough.

Fragende Person

How was that their breakthrough?

Jan David Ott

As the couple no longer needed to work against one another, more and more possible solutions occurred to them: joint ownership with rental to a third party, an additional third-party owner, joint sale, giving it to the children, auctioning it for a good cause, etc.

Jan David Ott

And then they were back on entirely solid ground. Having found a completely reliable path, they were able to agree very quickly.

Fragende Person

Why should I choose you as a mediator? continue...

Jan David Ott

One thing that is central to successful mediation is for everyone to be on the same wavelength. It sounds simple, but it’s key. This is why we start by getting to know one another in an initial consultation between the three of us. You will be able to see whether I am someone that you can both trust. Whether you both get the feeling that I am able to understand you. Whether I will be there for both of you in an unbiased way. Only when both of your gut feelings say “yes” am I the right mediator for you.

Fragende Person

And if we then choose to do our mediation with you, what makes you different from other mediators?

Jan David Ott

A good mediator has a lot of the qualities of a good flight controller: I am always by both of your sides and help both of you to take the next step. Whether it be clearing your mind, resolving pent-up feelings or arriving at a new idea. Like a flight controller, I – as a mediator – always take care of the details as well as maintaining an overview.

Jan David Ott

In addition, I have received a very solid qualification for this, which offers another key benefit: As an intercultural mediator I am even more conscious of the need to take account of your individual values and goals. Last but not least: flight controllers are flight controllers with their heart and soul. So am I as a mediator.

Fragende Person

What do you mean?

Jan David Ott

For me there is no job that is more meaningful. Seeing how people come to me, having sent armies of attorneys into the field. Wanting to “grab one another by the throat.” And seeing them leave: looking one another in the eye again and shaking hands. You know, I think everyone wants to feel that they are making a difference in their job. That’s mine. Would you like to know more about me?

  • Jan David Ott, 50 years old
  • Degree: law, history, Romance studies
  • Time spent abroad in France, U.S.A., Syria, Yemen, Marocco
  • Managing Director of a Hamburg-based call center for many years
  • Trained as an intercultural mediator with interculture e.V., in Jena, Germany
  • Trained as a coach, trainer & change manager with 2coach, in Hamburg, Germany
Fragende Person

I would like to now when, how often, where and how much it costs? continue...

Fragende Person

How long does mediation take?

Jan David Ott

It depends entirely on your needs. The decisive thing is if you both feel that all of the issues between you have been resolved. An individual session lasts between one and a half and two hours. Some couples reach their goal after three sessions. Other couples have more to sort out and need 6 or 7 sessions.

Fragende Person

What does a mediation session cost?

Jan David Ott

I charge € 90 (plus VAT) per hour. This is around the normal hourly rate for consultants, coaches and therapists.

Fragende Person

When and where does the mediation take place?

Jan David Ott

I provide mediation on Max-Brauer-Allee in Hamburg, and we agree upon dates and times individually from week to week. Please feel free to call me directly or e-mail me. It would be my pleasure!

Fragende Person

How does a mediation work? continue...

Fragende Person

What exactly is the difference between going to a mediator and going to an attorney?

Jan David Ott

You know, one of my colleagues always explains it a bit provocatively: "A mediator helps you create something, where an attorney just makes splits."

Jan David Ott

Could I just ask a quick question? What are you hoping for when you go to an attorney?

Fragende Person

That they will help me get the best deal.

Jan David Ott

And what is the best deal for you?

Jan David Ott

I remember a couple – Couple L. – that once contacted me. After 20 years of marriage they both agreed that they wanted a divorce. The children had left home. Both of them were earning plenty. Their prenup took care of most things. Their property was soon divided up.

Fragende Person

Sounds like an easy split.

Jan David Ott

So it seemed. But when it came to the old sailing boot, a volcano erupted between them. The boat was the first thing that they had bought together. They had sailed all over the Mediterranean in it. They both wanted to keep it. One word led to another. The door between them was slammed shut, and the attorneys waded in.

Fragende Person

And then what happened?

Jan David Ott

Then several months passed with no direct contact between them. One attorney’s letter was answered with another. Invoice after invoice fluttered through the door.

Jan David Ott

“Whenever we asked whose favor the judge would decide in, our attorneys always gave us the same answer: It depends,” Ms. L. explained to me. Her now ex-husband felt the same: “Things had gotten totally out of hand. We wanted to be in control again!”

Fragende Person

OK. But how will mediation help me in my dispute with my partner?

Jan David Ott

You too can benefit from what Couple L. experienced in mediation. The first thing mediation did was make it possible for them to talk to one another without the volcano between them constantly erupting. They both began to relax.

Fragende Person

But we’ve already said everything several times. How can anything new come of it?

Jan David Ott

Imagine being able to speak and listen without having to defend yourself from side blows. No hurtful comments. No interruptions. That helps my clients work things out for themselves more clearly. And brings them to the point that they want to make. In addition, they are able to better understand what it is that their counterpart wants to say.

Jan David Ott

“So much new information came out. Many small misunderstandings resolved themselves. It created a whole new picture,” said Mr. L. That's how they both described the first truly liberating step.

Fragende Person

What does he mean by “new picture”?

Jan David Ott

The couple was able to talk about a lot of old wounds that had to stay swept under the carpet with the attorneys. It became clear to them that the dispute about the boat was just a release valve.

Jan David Ott

For the first time they were able to admit that neither of them could afford the boat on their own, but that they didn’t want to just hand over this key piece of history to the other person. . This untied the knot that they had gotten themselves into, the issue of “it’s either you or me”. That was their big breakthrough.

Fragende Person

How was that their breakthrough?

Jan David Ott

As the couple no longer needed to work against one another, more and more possible solutions occurred to them: joint ownership with rental to a third party, an additional third-party owner, joint sale, giving it to the children, auctioning it for a good cause, etc.

Jan David Ott

Then they finally had room to maneuver again. And once they were walking down the new path that perfectly matched them as individuals, they were able to agree very quickly.

Fragende Person

Why should I choose you as a mediator? continue...

Jan David Ott

One thing that is central to successful mediation is for everyone to be on the same wavelength. It sounds simple, but it’s key. This is why we start by getting to know one another in an initial consultation between the three of us. You will be able to see whether I am someone that you can both trust. Whether you both get the feeling that I am able to understand you. Whether I will be there for both of you in an unbiased way. Only when both of your gut feelings say “yes” am I the right mediator for you.

Fragende Person

And if we then choose to do our mediation with you, what makes you different from other mediators?

Jan David Ott

A good mediator has a lot of the qualities of a good jungle guide: I am always by both of your sides and help both of you to take the next step. Whether it be clearing your mind, resolving pent-up feelings or arriving at a new idea. Like a jungle guide, I – as a mediator – always take care of the details as well as maintaining an overview.

Jan David Ott

In addition, I have received an exceptional qualification for this, which offers another key benefit: As an intercultural mediator I am even more conscious of the need to take account of your individual values and goals. Last but not least: jungle guides are jungle guides with their heart and soul. So am I as a mediator.

Fragende Person

What do you mean?

Jan David Ott

For me there is no job that is more meaningful. Seeing how people come to me, having sent armies of attorneys into the field. Wanting to “grab one another by the throat.” And seeing them leave: looking one another in the eye again and shaking hands. You know, I think everyone wants to feel that they are making a difference in their job. That’s mine. Would you like to know more about me?

  • Jan David Ott, 50 years old
  • Degree: law, history, Romance studies
  • Time spent abroad in France, U.S.A., Syria, Yemen, Marocco
  • Managing Director of a Hamburg-based call center for many years
  • Trained as an intercultural mediator with interculture e.V., in Jena, Germany
  • Trained as a coach, trainer & change manager with 2coach, in Hamburg, Germany
Fragende Person

I would like to now when, how often, where and how much it costs? continue...

Fragende Person

How long does mediation take?

Jan David Ott

It depends entirely on your needs. The decisive thing is if you both feel that all of the issues between you have been resolved. An individual session lasts between one and a half and two hours. Some couples reach their goal after three sessions. Other couples have more to sort out and need 6 or 7 sessions.

Fragende Person

What does a mediation session cost?

Jan David Ott

I charge € 90 (plus VAT) per hour. This is around the normal hourly rate for consultants, coaches and therapists.

Fragende Person

When and where does the mediation take place?

Jan David Ott

I provide mediation on Max-Brauer-Allee in Hamburg, and we agree upon dates and times individually from week to week. Please feel free to call me directly or e-mail me. It would be my pleasure!

Do you have more questions? Want to make an appointment for an initial discussion? Feel free to call me directly or write me an e-mail:

Clear your head, get everything off your chest, be in control:
Mediation shows you the doors towards solutions,
and gives you the key you need to reach an agreement!

Contact
Jan David Ott
Call me!